911 Call Taker: Emergency Communications Pro

National Public Safety Careers; Farmington (ME); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Job summary

National Public Safety Careers currently lists 911 Call Taker opportunities in Jay, ME. Duties include handling emergency and nonemergency lines, verifying locations, and documenting information for dispatch teams.

Candidates should have a high school diploma, good listening skills, fast and accurate typing, and clear verbal communication. Training and certifications will follow hiring. Availability may include varied shifts.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and following structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of situations.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers and provide pre-arrival instructions when trained.

Skills

Listening

Typing

Verbal communication

Structured procedures

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers currently lists 911 Call Taker opportunities in Jay, ME. Duties include handling emergency and nonemergency lines, verifying locations, and documenting information for dispatch teams.

Candidates should have a high school diploma, good listening skills, fast and accurate typing, and clear verbal communication. Training and certifications will follow hiring. Availability may include varied shifts.