911 Call Taker & Dispatcher — Critical Public Safety

National Public Safety Careers; Brooksville (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Pension / retirement contributions

Paid leave

Training opportunities

Job summary

National Public Safety Careers in Hernando, Florida is seeking 911 Call Takers to handle emergency and non-emergency lines, verify location and caller information, and document details for responders.

Employees may work rotating shifts in a 24-hour operation, with training and certifications required; strong listening, typing, and clear communication are essential.

Applicants should meet eligibility and complete background checks; this role emphasizes privacy and accurate data entry.

Qualifications

• High school diploma or equivalent required.
• Strong listening skills and ability to follow structured procedures.
• Clear verbal communication and accurate data entry.
• Ability to work in a fast-paced, public-safety environment.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to identify urgency and nature of the situation.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.

Skills

Listening skills

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Hernando, Florida is seeking 911 Call Takers to handle emergency and non-emergency lines, verify location and caller information, and document details for responders.

Employees may work rotating shifts in a 24-hour operation, with training and certifications required; strong listening, typing, and clear communication are essential.

Applicants should meet eligibility and complete background checks; this role emphasizes privacy and accurate data entry.