Emergency Call Taker – 24/7 Public Safety Support

Public Safety Dispatch Network; Palisade (CO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

Public Safety Dispatch Network in Palisade, CO is seeking 911 Call Takers to be first responders in emergencies. Duties include asking focused questions, confirming locations, and documenting details for dispatch personnel.

The role may involve rotating shifts, nights, weekends, holidays, and overtime. Applicants typically have a high school diploma or equivalent; prior customer service or public safety experience is helpful but not always required.

Qualifications

• High School Diploma or GED required/cassed by employer.
• Ability to type accurately and follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Education

High School Diploma or GED

Job description

Public Safety Dispatch Network in Palisade, CO is seeking 911 Call Takers to be first responders in emergencies. Duties include asking focused questions, confirming locations, and documenting details for dispatch personnel.

The role may involve rotating shifts, nights, weekends, holidays, and overtime. Applicants typically have a high school diploma or equivalent; prior customer service or public safety experience is helpful but not always required.