911 Call Taker - Critical Public Safety Dispatcher (24/7)

National Public Safety Careers; Sharpsville (IN); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified 911 Call Takers in Sharpsville, IN. You will handle emergency and non-emergency lines, verify location and caller data, and enter information into dispatch software to support responders.

Training precedes any pre-arrival guidance. Successful candidates will have a high school diploma or equivalent, solid listening and typing skills, and the ability to follow structured procedures; some vacancies may require dispatch experience or assessments as

Qualifications

• High school diploma or equivalent required; prior dispatch experience helpful but not mandatory.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and complete assessments as required by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Accurate typing

Listening comprehension

Clear verbal communication

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers seeks qualified 911 Call Takers in Sharpsville, IN. You will handle emergency and non-emergency lines, verify location and caller data, and enter information into dispatch software to support responders.

Training precedes any pre-arrival guidance. Successful candidates will have a high school diploma or equivalent, solid listening and typing skills, and the ability to follow structured procedures; some vacancies may require dispatch experience or assessments as