911 Call Taker — Critical Public Safety Dispatcher

National Public Safety Careers; Delong (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement contributions

Continuing training

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Delong, Indiana. This role involves listening to callers, asking focused questions, and recording details for responders. You may train for dispatch duties and work in a 24-hour environment depending on the center's needs.

Strong data-entry and communication skills are essential. Successful candidates typically have a high school diploma or GED, pass background checks and assessments, and can follow structured

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, typing, and communication skills.
• Ability to follow structured procedures and pass assessments.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify urgency and type of incident.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training.
• Respect privacy and safeguard confidential information.
• Participate in required background checks and onboarding.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Ability to follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Delong, Indiana. This role involves listening to callers, asking focused questions, and recording details for responders. You may train for dispatch duties and work in a 24-hour environment depending on the center's needs.

Strong data-entry and communication skills are essential. Successful candidates typically have a high school diploma or GED, pass background checks and assessments, and can follow structured