911 Call Taker — Critical Public Safety Communications

National Public Safety Careers; Valley Bend (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Valley Bend, West Virginia. The role involves handling emergency and non-emergency lines, verifying incident locations, and documenting information for dispatch coordination.

Successful candidates typically have a high school diploma, strong listening skills, accurate typing, and clear verbal communication. Training, background checks, and certifications are part of the process, with possible rotating shifts and 24-hour

Qualifications

• Requires high school diploma or equivalent.
• Strong listening and data-entry skills.
• Clear verbal communication and the ability to follow procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm location and caller information.
• Enter details into dispatch software accurately and promptly.
• Forward information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Valley Bend, West Virginia. The role involves handling emergency and non-emergency lines, verifying incident locations, and documenting information for dispatch coordination.

Successful candidates typically have a high school diploma, strong listening skills, accurate typing, and clear verbal communication. Training, background checks, and certifications are part of the process, with possible rotating shifts and 24-hour