911 Call Taker - Critical Emergency Support (24/7)

Regional 911 Intake Solutions; Gibson Township (PA); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Regional 911 Intake Solutions seeks dedicated Call Takers in Gibson to handle emergency and nonemergency calls. You will verify locations, gather caller details, and document information into dispatch software to support rapid response.

Training and certification enable safe, effective communication with responders. Applicants should have a high school diploma, strong listening skills, and clear verbal communication.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills essential.
• Ability to follow structured procedures and document information accurately.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions only within training and certification.

Connaissances

Listening & comprehension

Typing speed

Verbal communication

Formation

High school diploma or equivalent

Description du poste

Regional 911 Intake Solutions seeks dedicated Call Takers in Gibson to handle emergency and nonemergency calls. You will verify locations, gather caller details, and document information into dispatch software to support rapid response.

Training and certification enable safe, effective communication with responders. Applicants should have a high school diploma, strong listening skills, and clear verbal communication.