911 Call Taker: Calm, Precise, Essential First Response

National Public Safety Careers; Cameron (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Cameron, OH seeks qualified 911 Call Takers to respond to emergency calls, verify locations, and document details for dispatch. Training provided; scheduling may include rotating shifts, nights, weekends, and overtime.

Candidates should have strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures. Background checks and certifications are required by the agency.

Qualifications

• High school diploma or recognized equivalent.
• Previous customer service or call center experience is helpful, though not always required.
• Strong listening, typing speed, and the ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Listening

Typing

Verbal communication

Education

High school diploma

Job description

National Public Safety Careers in Cameron, OH seeks qualified 911 Call Takers to respond to emergency calls, verify locations, and document details for dispatch. Training provided; scheduling may include rotating shifts, nights, weekends, and overtime.

Candidates should have strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures. Background checks and certifications are required by the agency.