911 Call Taker (24/7 Emergency Dispatch)

National Public Safety Careers; Glenville (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

National Public Safety Careers seeks qualified individuals to become 911 Call Takers in Glenville, NC. The role involves answering emergency and non-emergency lines, confirming locations, gathering caller information, and relaying details to dispatch with accuracy.

Applicants should have a high school diploma or equivalent, strong listening skills, precise typing, and the ability to follow structured procedures. Training and certifications are part of the pathway to employment.

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and the ability to follow structured procedures are needed.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into call-processing software.
• Forward information to the dispatch function promptly.
• Provide pre-arrival instructions within training limits.

Skills

Active listening

Typing speed

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers seeks qualified individuals to become 911 Call Takers in Glenville, NC. The role involves answering emergency and non-emergency lines, confirming locations, gathering caller information, and relaying details to dispatch with accuracy.

Applicants should have a high school diploma or equivalent, strong listening skills, precise typing, and the ability to follow structured procedures. Training and certifications are part of the pathway to employment.