911 Call Taker — West Glacier Emergency Dispatch

National Public Safety Careers; Cut Bank (MT); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is advertising 911 Call Taker opportunities in West Glacier, MT. The role involves handling emergency and nonemergency calls, confirming locations and caller details, and documenting information for dispatchers.

Training and certification are required, with potential shift work including nights and weekends. Candidates typically need a high school diploma or GED, strong listening and typing skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Customer service or public safety experience may help.
• Some vacancies accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency and nonemergency calls
• Confirm incident location and caller information
• Enter details into call-processing software
• Forward incident information to dispatch
• Assist callers with focused questions and instructions
• Use language-access resources when needed

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or GED

Job description

National Public Safety Careers is advertising 911 Call Taker opportunities in West Glacier, MT. The role involves handling emergency and nonemergency calls, confirming locations and caller details, and documenting information for dispatchers.

Training and certification are required, with potential shift work including nights and weekends. Candidates typically need a high school diploma or GED, strong listening and typing skills, and the ability to follow structured procedures.