911 Call Taker — 24/7 Emergency Communications

National Public Safety Careers; Edison (GA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement contributions

Job summary

National Public Safety Careers is seeking dedicated Call Takers in Edison, GA. You will handle emergency and nonemergency lines, confirm locations, and enter data into dispatch systems. The role requires clear communication and strict adherence to procedures to support public safety operations.

Candidates should have a high school diploma and may benefit from prior customer service or dispatch exposure. Training and certification are provided, with potential for varied shifts and overtime as

Qualifications

• High school diploma or recognized equivalent.
• Customer service or call-handling experience may be helpful.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency calls and manage nonemergency lines.
• Confirm incident location and caller contact information.
• Ask structured questions to determine nature and urgency.
• Enter accurate information into dispatch software.
• Relay incident details to appropriate dispatch function promptly.
• Provide clear instructions to callers within training scope.
• Maintain confidentiality and privacy of caller information.
• Work within rotating shifts and schedules as required.

Skills

Active listening

Typing

Clear communication

Procedural follow-through

Education

High school diploma

Job description

National Public Safety Careers is seeking dedicated Call Takers in Edison, GA. You will handle emergency and nonemergency lines, confirm locations, and enter data into dispatch systems. The role requires clear communication and strict adherence to procedures to support public safety operations.

Candidates should have a high school diploma and may benefit from prior customer service or dispatch exposure. Training and certification are provided, with potential for varied shifts and overtime as