911 Call Taker — Start a Critical Public Safety Career

National Public Safety Careers; Edison (NJ); Sur place; USD 42 000 - 63 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid leave

Continuing training

Résumé du poste

National Public Safety Careers in Edison, NJ seeks 911 Call Takers to answer emergency and nonemergency calls, verify incident locations, and enter details into dispatch software. You will follow scripted questions to determine urgency and relay information promptly to responders.

Successful candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. Work may involve rotating shifts, nights, weekends, holidays, and overtime, with training and

Qualifications

• Strong listening skills and ability to follow scripted questions.
• Accurate typing and data entry for dispatch systems.
• Clear verbal communication with callers and responders.

Responsabilités

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to identify urgency if needed.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide caller instructions within training/certification.

Connaissances

Listening

Typing

Verbal communication

Customer service

Formation

High school diploma or equivalent

Description du poste

National Public Safety Careers in Edison, NJ seeks 911 Call Takers to answer emergency and nonemergency calls, verify incident locations, and enter details into dispatch software. You will follow scripted questions to determine urgency and relay information promptly to responders.

Successful candidates typically have a high school diploma and strong listening, typing, and verbal communication skills. Work may involve rotating shifts, nights, weekends, holidays, and overtime, with training and