9-1-1 Emergency Communications Dispatcher I

Brown County (MN); New Ulm (MN); On-site; USD 36,000 - 40,000; Full time

Job summary

Brown County (MN) seeks a skilled 9-1-1 Dispatcher to operate the county’s emergency communications system, handling radio and telephone traffic, logs, and data entry. The role involves dispatching emergency services and assisting the public with inquiries.

Responsibilities include monitoring multiple frequencies, coordinating with law enforcement, medical, fire, and civil defense units, and maintaining reports and records. Requires EMS/EMT certification and ongoing training.

Qualifications

• Minimum qualification is a high school diploma with 2+ years related experience.
• Obtain all required Dispatcher State Licenses/Certifications.
• Current on Emergency Medical Responder or EMT certification ( Biennial Refresher ).
• All required 911 Dispatcher trainings completed as defined by supervisor.

Responsibilities

• Operate the Brown County 9-1-1 system, receive calls, dispatch emergency vehicles as needed.
• Log radio calls and complete initial reports.
• Monitor law enforcement, medical, fire, civil defense and utility units.
• Provide information and assistance to the public.
• Maintain activity logs and reports.
• Serve as county warning point for civil defense and weather alerts.

Skills

Typing accurately

Learn to operate equipment

Phone/radio communications

Written reports

Interpersonal relations

Education

High school diploma + 2+ years related experience

Dispatcher Licenses/Certifications

Tools

NCIC

MINCIS

In-house computer terminals

Job description

Brown County (MN) seeks a skilled 9-1-1 Dispatcher to operate the county’s emergency communications system, handling radio and telephone traffic, logs, and data entry. The role involves dispatching emergency services and assisting the public with inquiries.

Responsibilities include monitoring multiple frequencies, coordinating with law enforcement, medical, fire, and civil defense units, and maintaining reports and records. Requires EMS/EMT certification and ongoing training.