5-Axis CNC Field Service Pro

YER USA; Bloomfield Hills (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Company vehicle or allowance

Health, dental, vision insurance

401(k) with company contribution

Paid time off

Job summary

YER USA is seeking a 5-Axis Machine Tool Field Service Engineer to install, commission, maintain, and troubleshoot advanced 5-axis CNC machines at customer sites in the United States, with travel as needed. Strong mechanical, electrical, and CNC control knowledge is required, with emphasis on mechanical skills.

Responsibilities include on-site installation, machine checks, control configuration, preventive maintenance, and customer training.

Qualifications

• 3-7+ years of CNC machine tool service experience.
• Strong knowledge of 5-axis machining centers.
• Experience with CNC controls (Fanuc, Siemens, Heidenhain, or similar).
• Mechanical, electrical, and control troubleshooting skills.
• Ability to read electrical schematics and mechanical drawings.
• Experience with precision measurement tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Valid driver's license and ability to travel weekly.

Responsibilities

• Install and commission 5-axis CNC machine tools at customer sites.
• Perform machine geometry checks, leveling, and alignment.
• Configure CNC controls, drives, and auxiliary systems.
• Verify machine accuracy and performance to manufacturer specifications.
• Conduct test cuts and validation runs.
• Provide customer training during installation.
• Diagnose mechanical, electrical, hydraulic, and pneumatic issues.
• Troubleshoot CNC control systems and servo drives.
• Repair spindle systems, tool changers, rotary tables, and axis components.
• Perform laser calibration, ballbar testing, and geometry adjustments.
• Replace defective components and assemblies.
• Document service activities and resolution details.
• Perform scheduled preventive maintenance services.
• Inspect wear components and recommend replacements.
• Optimize machine performance and reliability.
• Provide maintenance recommendations to customers.
• Deliver professional, customer-focused service.
• Communicate technical findings clearly to customers.
• Support customers remotely when required.
• Travel to customer locations as needed.
• Complete service reports and expense documentation.
• Maintain service records and machine history.
• Communicate technical issues to engineering and support teams.
• Follow company safety and quality procedures.

Skills

5-Axis CNC service

Control troubleshooting

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics

Customer service

Travel readiness

Driver's license

Tools

CNC diagnostics software

PC-based service tools

Job description

YER USA is seeking a 5-Axis Machine Tool Field Service Engineer to install, commission, maintain, and troubleshoot advanced 5-axis CNC machines at customer sites in the United States, with travel as needed. Strong mechanical, electrical, and CNC control knowledge is required, with emphasis on mechanical skills.

Responsibilities include on-site installation, machine checks, control configuration, preventive maintenance, and customer training.