(4A) Front Desk Host

Floyd's 99 Barbershop; Chandler (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (full-time)

Fun, relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop is seeking a full-time Front Desk Host in Chandler, AZ to welcome guests, answer calls, schedule appointments, and provide pricing information. You will upsell services when appropriate and help maintain a clean, lively shop environment near Ocotillo.

Ideal candidates have 2+ years of customer service experience, strong communication, and the ability to work nights and weekends. Competitive pay is $15.00/hour with benefits for full-time staff.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Ability to work in a fast-paced environment and collaborate effectively.
• Strong communication skills both over the phone and in person.
• Willingness to work a flexible schedule including nights and weekends.
• Commitment to helping others and maintaining confidentiality.

Responsibilities

• Answer phone calls, schedule appointments, and relay messages to staff.
• Provide pricing information and upsell beauty services when possible.
• Maintain a clean, welcoming front desk and shop environment.
• Assist with general cleaning duties and shop operations as needed.

Skills

Customer service

Communication

Teamwork

Time management

Confidentiality

Flexible schedule

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Chandler barber shop off Ocotillo!

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $15.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling beauty treatments when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

Right in the heart of the action at East Ocotillo Road and South Arizona Avenue, Floyd's 99 Barbershop is surrounded by awesome restaurants and entertainment hotspots-so there's never a dull moment! This buzzing location means a steady flow of clients, giving you the perfect place to show off your skills and build a loyal following. We're all about creativity, individuality, and good vibes, making sure you feel supported while doing what you love. With great pay, excellent tips, and solid benefits, plus a team that feels more like family, you'll love coming to work every day. If you're passionate about top-notch grooming and thrive in a fun, fast-paced environment, Floyd's 99 Barbershop - Ocotillo is calling your name.

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town.