Front Desk Host

Floyd's 99 Barbershop; Los Angeles (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (full-time)

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Studio City, CA is hiring a full-time Front Desk Host. This role focuses on customer service, appointment scheduling, and creating a welcoming, high-energy retail environment.

The successful candidate will handle pricing information, upsell services, and maintain smooth daily operations. We offer a competitive hourly wage of $17.50 with benefits for full-time staff, including health coverage and a supportive team culture.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Ability to communicate clearly over the phone and in person.
• Willingness to work flexible hours including nights and weekends.
• Strong organizational skills and attention to detail.
• Commitment to teamwork and helping others.

Responsibilities

• Answer phone calls and greet customers to provide a welcoming experience.
• Schedule appointments and provide pricing information to clients.
• Upsell treatments or products when appropriate to enhance revenue.
• Generate quotes and manage wait times for customers.
• Assist with general cleaning duties to maintain a clean, efficient shop environment.

Skills

Customer service

Fast-paced

Communication skills

Teamwork

Confidentiality

Flexible schedule

Time management

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Studio City, CA barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $17.50/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

Step into Floyd's 99 Barbershop in Studio City, located at 11700 Moorpark St.-right in the middle of one of LA's most iconic and energetic neighborhoods! Surrounded by trendy cafes, cool boutiques, and just minutes from the buzz of Ventura Boulevard, this spot is the perfect place to bring your skills and personality to a team that thrives on creativity. We're all about delivering top-notch cuts in a laid-back, high-energy environment where teamwork and individuality go hand in hand. If you're looking for a shop where the vibes are great, the talent is strong, and every day brings something new, we'd love to have you on board!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent.