3rd-Shift Retail Customer Service Lead

S&G Stores; Warren (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

S&G Stores in Warren, MI is seeking a dedicated store supervisor to directly support the store manager, ensuring efficient operations, policy compliance, and customer service excellence during the third shift.

You will oversee cash and card transactions, merchandising, foodservice rotation, safety, and daily tasks, with a shift differential noted for the 10:00pm-6:00am or 11:00pm-7:00am hours. Availability for weekends and holidays is required.

Qualifications

• Retail experience or customer service experience is required.
• Ability to lift up to 50 pounds occasionally and stand for entire shifts.
• Able to perform routine physical tasks including climbing and kneeling.
• Willing to work varied shifts, including evenings, weekends, and holidays.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Greet customers and ensure store policies are followed.
• Promote a clean, organized store appearance.
• Process cash and card transactions with integrity.
• Maintain planogram integrity and proper signage.
• Rotate foodservice products to ensure freshness.
• Respond to emergencies to keep staff and customers safe.
• Monitor store activities to ensure proper transactions.

Skills

Retail experience

Customer service

Job description

S&G Stores in Warren, MI is seeking a dedicated store supervisor to directly support the store manager, ensuring efficient operations, policy compliance, and customer service excellence during the third shift.

You will oversee cash and card transactions, merchandising, foodservice rotation, safety, and daily tasks, with a shift differential noted for the 10:00pm-6:00am or 11:00pm-7:00am hours. Availability for weekends and holidays is required.