Night Shift Retail Customer Care Lead

S&G Stores; Findlay (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

S&G Stores is seeking a dedicated Store Team Member to support the store manager and help run the store smoothly during the 3rd shift. You will deliver strong customer service, greet customers, and ensure policy compliance while maintaining a clean, organized shopping environment.

You will also handle cash and card transactions with integrity, rotate foodservice products when present, and assist in executing merchandising programs and planograms.

Qualifications

• Retail experience or customer service experience required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift up to 10 pounds.
• Able to stand for an entire shift.
• Occasionally climb, squat, kneel, push, or pull as part of tasks.
• Comfortable working in intermittent temperatures (store, outside, cooler).
• Available to work varied shifts, including weekends, evenings, and holidays.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/greet all customers entering the store.
• Ensure company policies are followed.
• Promote and maintain a clean, organized store appearance inside and out.
• Process cash and card transactions with integrity.
• Implement merchandising and marketing programs and maintain sign placement.

Skills

Customer service

Cash handling

Policy compliance

Merchandising

Store ambiance

Job description

S&G Stores is seeking a dedicated Store Team Member to support the store manager and help run the store smoothly during the 3rd shift. You will deliver strong customer service, greet customers, and ensure policy compliance while maintaining a clean, organized shopping environment.

You will also handle cash and card transactions with integrity, rotate foodservice products when present, and assist in executing merchandising programs and planograms.