2nd-Shift Front Desk Agent — Guest Service Pro

Athena Hospitality Group; Kentucky; On-site; USD 20,664 - 27,552; Part time

Job summary

Athena Hospitality Group is hiring a Front Desk Agent for the Holiday Inn Express in Dry Ridge, KY. This part-time role involves greeting guests, registering them, and providing exceptional service during their stay.

The ideal candidate should possess excellent communication skills, the ability to multitask and a positive, customer-focused attitude. Flexibility to work varied shifts, including nights and weekends, is essential.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to work well under stressful, high-pressure conditions.
• Willingness to work a varied schedule including evenings and weekends.

Responsibilities

• Greet and register guests upon arrival.
• Handle guest inquiries about hotel services and facilities.
• Assist with emergency procedures as needed.
• Perform check-ins and check-outs efficiently.

Skills

Customer service

Communication skills

Multitasking

Problem-solving

Attention to detail

Education

High school diploma or equivalent

College coursework in related fields

Job description

Athena Hospitality Group is hiring a Front Desk Agent for the Holiday Inn Express in Dry Ridge, KY. This part-time role involves greeting guests, registering them, and providing exceptional service during their stay.

The ideal candidate should possess excellent communication skills, the ability to multitask and a positive, customer-focused attitude. Flexibility to work varied shifts, including nights and weekends, is essential.