Hotel Front Desk - Flexible Hours & Growth Path

Hampton Inn Dry Ridge; Dry Ridge (KY); On-site; USD 14,206 - 20,233; Part time

Job summary

A leading hotel management firm is seeking a hotel front desk agent to welcome guests and manage their accounts at the Hampton Inn Dry Ridge. Responsibilities include handling room bookings, addressing inquiries, and ensuring exceptional service during guests' stays. Ideal candidates will have previous hotel experience and strong interpersonal skills. This position offers flexibility and a dynamic work environment, making it perfect for those who enjoy customer interaction.

Qualifications

• Must stand for 8 hours during shifts.
• 1+ year of hotel industry experience or related job preferred.
• Experience answering telephone calls and troubleshooting stress.

Responsibilities

• Manage room bookings in-person, online, and through calls.
• Provide excellent customer service and assist guests.
• Communicate with housekeeping for room readiness.

Skills

Interpersonal skills

Time management

Organizational skills

Customer service skills

Microsoft Office knowledge

Reservation management systems

Education

High school diploma or GED

Job description

A leading hotel management firm is seeking a hotel front desk agent to welcome guests and manage their accounts at the Hampton Inn Dry Ridge. Responsibilities include handling room bookings, addressing inquiries, and ensuring exceptional service during guests' stays. Ideal candidates will have previous hotel experience and strong interpersonal skills. This position offers flexibility and a dynamic work environment, making it perfect for those who enjoy customer interaction.