2nd Shift Desktop Support Technician – Onsite in Olive Branch

TEKsystems; Mississippi; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Other TEKsystems benefits

Job summary

TEKsystems in Olive Branch, MS is seeking a Desktop Support Technician for a contract, second-shift role (Mon-Fri, 2:30pm–11pm). You will support PCs, printers, and RF devices used by Global Logistics associates onsite, troubleshoot day-to-day tickets, and assist with ongoing device projects.

Candidates should be comfortable with Microsoft 365/Windows 11, printers, RF connectivity, and ServiceNow, plus provide strong customer service and clear communication with end users.

Qualifications

• On-site in Olive Branch, MS.
• Experience with PCs, printers and RF devices.
• Strong customer service and follow-up with end users.
• Familiarity with ServiceNow ticketing.

Responsibilities

• Support PCs, printers and RF devices used by Global Logistics associates.
• Handle day-to-day trouble calls and user requests.
• Assist in ongoing device projects and routine maintenance.
• Troubleshoot Outlook/Microsoft Office/Word/Excel issues.
• Coordinate with Network Engineer for basic networking tasks.

Skills

Office 365/Windows 11

Laser Printers

Zebra Printers

RF devices

Outlook / Microsoft Office / Word / Ex

Basic Networking

ServiceNow

Education

Network+ Certification

A+ Certification

Tools

Network+ Certification

A+ Certification

Job description

TEKsystems in Olive Branch, MS is seeking a Desktop Support Technician for a contract, second-shift role (Mon-Fri, 2:30pm–11pm). You will support PCs, printers, and RF devices used by Global Logistics associates onsite, troubleshoot day-to-day tickets, and assist with ongoing device projects.

Candidates should be comfortable with Microsoft 365/Windows 11, printers, RF connectivity, and ServiceNow, plus provide strong customer service and clear communication with end users.