Desktop Support Technician - 2nd Shift

TEKsystems; Mississippi; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Other TEKsystems benefits

Job summary

TEKsystems in Olive Branch, MS is seeking a Desktop Support Technician for a contract, second-shift role (Mon-Fri, 2:30pm–11pm). You will support PCs, printers, and RF devices used by Global Logistics associates onsite, troubleshoot day-to-day tickets, and assist with ongoing device projects.

Candidates should be comfortable with Microsoft 365/Windows 11, printers, RF connectivity, and ServiceNow, plus provide strong customer service and clear communication with end users.

Qualifications

• On-site in Olive Branch, MS.
• Experience with PCs, printers and RF devices.
• Strong customer service and follow-up with end users.
• Familiarity with ServiceNow ticketing.

Responsibilities

• Support PCs, printers and RF devices used by Global Logistics associates.
• Handle day-to-day trouble calls and user requests.
• Assist in ongoing device projects and routine maintenance.
• Troubleshoot Outlook/Microsoft Office/Word/Excel issues.
• Coordinate with Network Engineer for basic networking tasks.

Skills

Office 365/Windows 11

Laser Printers

Zebra Printers

RF devices

Outlook / Microsoft Office / Word / Ex

Basic Networking

ServiceNow

Education

Network+ Certification

A+ Certification

Tools

Network+ Certification

A+ Certification

Job description

Job Description

Desktop Support- 2nd shift - Work hours are Monday to Friday, 2:30pm to 11pm.

Candidate must work onsite in Olive Branch, MS.

Candidate must have a cell phone for receiving calls from Desktop lead or Manager regarding high priority tickets.

A TEKsystems client in Olive Branch, MS is seeking a Desktop Support Technician resource to assist in the support of PC’s, Printer’s and RF devices used by Global Logistics associates.

Support can consist of; day to day trouble calls or user requests, supporting on-going projects related to these types of devices and routine device maintenance / upkeep. The potential candidate must be reasonably adept in troubleshooting problems with some or all these types of devices, communicating and follow-up with end users of various levels within the organization, along with providing excellent customer service.

• Microsoft Office 365/Windows 11
• Laser Jet Printers
• Supporting Zebra Label Printers
• RF (Radio Frequency) Devices (this candidate needs experience with Wireless Network Connectivity)
• Candidate will be troubleshooting the following: Outlook / Microsoft Office / Word / Excel
• This candidate will need basic Networking skills in order to effectively communicate with the Network Engineer
• ServiceNow Ticketing System

Pluses (Nice to Have) Include:

• Network + Certification
• A+ Certification

Job Type & Location

This is a Contract position based out of Olive Branch, MS.

Pay and Benefits

The pay range for this position is $18.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Olive Branch,MS.

Application Deadline

This position is anticipated to close on Jul 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test a