2nd Shift Customer Support Specialist

NorthShore Care Supply; Green Oaks (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

401(k) plan with company match

Generous paid time off

Flexible spending accounts

Job summary

A growing medical supply company in Green Oaks is seeking a Customer Service Representative for the 2nd shift. The ideal candidate should possess strong communication skills, detail orientation, and thrive in a fast-paced team environment. Responsibilities include assisting customers via phone, email, and LiveChat, as well as entering orders. A competitive salary and benefits package, including medical and dental insurance, a 401(k) plan, and generous paid time off, are offered.

Qualifications

• Positive attitude and strong communication skills.
• Must thrive in a fast-paced, team environment.
• Experience with medical billing and inside sales is preferred.

Responsibilities

• Assist customers over the phone, email, and LiveChat.
• Enter orders into the computer system.
• Support general duties as assigned.

Skills

Communication skills

Detail oriented

Team player

PC/Windows skills

Bilingual Spanish/English

Tools

Microsoft Word

Advanced Excel

Access

SQL

Job description

A growing medical supply company in Green Oaks is seeking a Customer Service Representative for the 2nd shift. The ideal candidate should possess strong communication skills, detail orientation, and thrive in a fast-paced team environment. Responsibilities include assisting customers via phone, email, and LiveChat, as well as entering orders. A competitive salary and benefits package, including medical and dental insurance, a 401(k) plan, and generous paid time off, are offered.