Client Support & Logistics Agent — Second Shift

Bound USA; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Opportunities for growth

Collaborative workplace culture

Job summary

A moving and storage company based in West Palm Beach seeks a Client Support Agent. You'll be responsible for handling inquiries, confirming logistics, and coordinating with vendors while ensuring accurate records are maintained. The ideal candidate has customer service experience, proficiency in Excel or Google Sheets, and a strong attention to detail. This full-time role involves a second shift from Monday to Friday and Sundays, offering competitive compensation and opportunities for growth.

Qualifications

• Experience in customer service or logistics.
• Familiarity with Granot or a similar CRM is required.
• Ability to stay composed in a high-volume environment.

Responsibilities

• Handle incoming calls and client inquiries promptly.
• Confirm move details, timelines, and logistics with clients.
• Coordinate with vendors and internal teams for scheduling.
• Maintain accurate records in Excel or Google Sheets.

Skills

Customer service experience

Proficiency in Excel

Strong communication skills

Organizational skills

Attention to detail

Ability to manage multiple priorities

Tools

Granot CRM

Google Sheets

Job description

A moving and storage company based in West Palm Beach seeks a Client Support Agent. You'll be responsible for handling inquiries, confirming logistics, and coordinating with vendors while ensuring accurate records are maintained. The ideal candidate has customer service experience, proficiency in Excel or Google Sheets, and a strong attention to detail. This full-time role involves a second shift from Monday to Friday and Sundays, offering competitive compensation and opportunities for growth.