Customer Service Specialist | Day Shift, Great Benefits

Jobsultant Solutions; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with company match

No nights or Sundays

Job summary

A customer-focused solutions provider in New York, NY is seeking a Customer Service Representative to manage customer inquiries and complaints professionally. The ideal candidate should have at least one year of call center experience, possess strong communication skills, and be computer savvy. Benefits include medical, dental, vision, and 401K. Work hours are Monday to Saturday, with no nights or Sundays required. A positive attitude and the ability to work independently are essential for success in this role.

Qualifications

• Minimum 1 year call center experience required.
• Must possess excellent communication skills.
• Ability to coach, train, and oversee employees.

Responsibilities

• Handle customer inquiries and resolve complaints.
• Research information using available resources.
• Follow up on complicated customer calls.

Skills

Communication skills

Computer skills

Teamwork

Problem resolution

Self-motivation

Education

High School diploma or equivalent

Tools

Excel

Word

Email

Job description

A customer-focused solutions provider in New York, NY is seeking a Customer Service Representative to manage customer inquiries and complaints professionally. The ideal candidate should have at least one year of call center experience, possess strong communication skills, and be computer savvy. Benefits include medical, dental, vision, and 401K. Work hours are Monday to Saturday, with no nights or Sundays required. A positive attitude and the ability to work independently are essential for success in this role.