Patient Experience Specialist II - Part Time

Edward Elmhurst Health; Warrenville (IL); On-site; USD 27,400 - 39,729; Part time

Benefits offered by this job

Various medical, dental, and vision options

Tuition reimbursement

Paid time off

Retirement options with company match

Job summary

A healthcare provider in Warrenville, IL is seeking a part-time Customer Service Representative II to handle calls professionally and assist in patient services. The role involves communicating with patients, physicians, and staff, while navigating multiple systems. Candidates should have a high school diploma and one year of call center experience. Strong proficiency in Microsoft Office and organizational skills are crucial. The position offers a flexible schedule, with hours on weekdays and occasional weekends.

Qualifications

• Minimum one year of call center experience is essential.
• Must demonstrate proficiency in Microsoft Office applications.
• Strong communication skills for professional interaction with patients and staff.

Responsibilities

• Communicates with patients, physicians, and staff effectively.
• Processes and triages incoming calls for multiple facilities.
• Assists with patient experience and resolves issues as necessary.

Skills

Call center experience

Microsoft Office proficiency

Good grammar and spelling

Strong organizational skills

Adaptability in customer service

Education

High School Diploma or GED

Job description

A healthcare provider in Warrenville, IL is seeking a part-time Customer Service Representative II to handle calls professionally and assist in patient services. The role involves communicating with patients, physicians, and staff, while navigating multiple systems. Candidates should have a high school diploma and one year of call center experience. Strong proficiency in Microsoft Office and organizational skills are crucial. The position offers a flexible schedule, with hours on weekdays and occasional weekends.