24/7 Vet Clinic CSR — Fast-Paced Front Desk with Benefits

Red River Animal Emergency Hospital; Fargo (ND); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

401(k) matching

Employee assistance program

Employee discounts

Paid time off

Uniform allowance

Job summary

Red River Animal Emergency Clinic in Fargo, ND is hiring a full-time Customer Service Rep (CSR) to support our 24/7 operations. This is a dynamic role where you’ll greet clients, manage calls, and help coordinate care with veterinary staff.

The position requires 2+ years of customer service and 1+ year of veterinary experience, with a friendly, professional demeanor and strong accuracy in handling billing and records. In-person, on-site role with shift flexibility.

Qualifications

• 2+ years of customer service experience.
• 1+ years of veterinary experience.
• Must be able to commute to Fargo, ND 58104.
• Must be able to work in person.

Responsibilities

• Greet clients and manage multiple phone lines in a fast-paced environment.
• Maintain and update patient records, explain processes to clients.
• Handle billing and ensure transactions are accurate and balanced.
• Guide clients through each step of their visit with a positive, professional demeanor.

Skills

Customer service

Veterinary experience

Job description

Red River Animal Emergency Clinic in Fargo, ND is hiring a full-time Customer Service Rep (CSR) to support our 24/7 operations. This is a dynamic role where you’ll greet clients, manage calls, and help coordinate care with veterinary staff.

The position requires 2+ years of customer service and 1+ year of veterinary experience, with a friendly, professional demeanor and strong accuracy in handling billing and records. In-person, on-site role with shift flexibility.