24/7 Service Order Dispatcher & Scheduling Pro

PCSI - Professional Contract Services, Inc; Fort Bliss (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Base pay $18.46/hr

Medical/dental/vision insurance

401k with matching 6%

Job summary

PCSI - Professional Contract Services, Inc at Fort Bliss seeks a Service Order Dispatcher to receive, record, and distribute work orders to service crews based on customer requests for service on articles or utilities. You will record details, prepare and dispatch orders, and schedule service calls.

The role requires a high school diploma or GED and two years of related experience, with strong English communication and Microsoft Office skills.

Qualifications

• High school diploma or GED required with 2+ years related experience.
• Strong English reading, writing and speaking abilities.
• Ability to operate in a 24/7 shift environment.

Responsibilities

• Receive, record, and distribute work orders to service crews.
• Record client information and service details for each order.
• Prepare and dispatch work orders to crews, schedule service calls.
• Contact customers to confirm satisfactory service performance.
• Maintain records of service calls and orders for ArMA and IW28 areas.

Skills

Communication skills

Time management

Attention to detail

Self-starter

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

PCSI - Professional Contract Services, Inc at Fort Bliss seeks a Service Order Dispatcher to receive, record, and distribute work orders to service crews based on customer requests for service on articles or utilities. You will record details, prepare and dispatch orders, and schedule service calls.

The role requires a high school diploma or GED and two years of related experience, with strong English communication and Microsoft Office skills.