Service Order Dispatcher — 24/7 Scheduling at Fort Bliss

Professional Contract Services, Inc.; Fort Bliss (TX); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k matching

Base pay $18.46/hr

Job summary

Professional Contract Services, Inc. (PCSI) is seeking a Service Order Dispatcher at Fort Bliss, TX. The role involves receiving, recording, and distributing work orders to service crews for articles or services, and scheduling calls to ensure timely dispatch and customer satisfaction.

The position requires a high school diploma or GED and about two years of related experience. The company offers base pay with benefits and a 24/7 operating schedule, with eligibility for security clearances and

Qualifications

• High school diploma or GED required.
• 2+ years related experience preferred.
• Able to read, write, and speak English proficiently.

Responsibilities

• Receive, record, and distribute work orders to service crews.
• Record customer and service details for each order.
• Prepare and dispatch work orders to crews and schedule service calls.
• Communicate with customers to ensure satisfactory service performance.
• Maintain records of service calls and orders.
• Assist in various order creation areas as directed by supervisors.
• Handle visitor interactions and incoming communications as needed.

Skills

English proficiency

Time management

Attention to detail

Self-starter

Communication skills

Basic accounting

Multitasking

Team player

Education

High school diploma or GED

Two years related experience

Tools

Microsoft Office

Job description

Professional Contract Services, Inc. (PCSI) is seeking a Service Order Dispatcher at Fort Bliss, TX. The role involves receiving, recording, and distributing work orders to service crews for articles or services, and scheduling calls to ensure timely dispatch and customer satisfaction.

The position requires a high school diploma or GED and about two years of related experience. The company offers base pay with benefits and a 24/7 operating schedule, with eligibility for security clearances and