24/7 Security Operations Center Operator

Walden Security; Chattanooga (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

Walden Security is seeking a CTC Operator 1 to monitor cameras and alarms, dispatch calls, and assist employees and guests. The role emphasizes problem solving, critical thinking, and attention to detail in a fast-paced environment.

You will communicate information to leadership, log incidents, and coordinate with security personnel and emergency responders as needed. Strong English communication is required.

Qualifications

• High School diploma or GED required.
• Minimum 1 year of customer service experience.
• Must be 18 years of age or older.
• Valid Driver's License required.

Responsibilities

• Monitor CCTV and alarms; dispatch calls via phone/radio.
• Coordinate response to security incidents with on-site personnel.
• Maintain daily logs and prepare reports.
• Communicate effectively with leadership and staff.

Skills

Customer service

Attention to detail

Critical thinking

English communication

Problem solving

Education

High School diploma or GED

Tools

CCTV systems

Access control

Security software

Job description

Walden Security is seeking a CTC Operator 1 to monitor cameras and alarms, dispatch calls, and assist employees and guests. The role emphasizes problem solving, critical thinking, and attention to detail in a fast-paced environment.

You will communicate information to leadership, log incidents, and coordinate with security personnel and emergency responders as needed. Strong English communication is required.