24/7 Security Operations Dispatcher (Command Center)

Longwood Gardens; Kennett Square (Chester County); On-site; USD 42,000 - 62,000; Full time

Job summary

Longwood Gardens is seeking a Security Operations Command Center (SOCC) Operator to serve as the primary dispatch and communications resource for our Public Safety & Security team. This role performs essential dispatch, monitoring, communication, and administrative functions to help maintain a safe and secure environment.

The ideal candidate will have an associate degree in Public Safety, Criminal Justice, Emergency Management, or related field, plus at least 2 years of dispatch or related

Qualifications

• Associate degree in Public Safety, Criminal Justice, Emergency Management, or related field.
• Minimum 2 years of dispatch, communications, or related security experience.
• Valid driver’s license required.

Responsibilities

• Answering and responding to incoming Public Safety & Security calls, radio communications, and emergency notifications.
• Dispatching Public Safety personnel and coordinating responses to routine and emergency incidents.
• Monitoring CCTV, access control, alarm, and other security systems.
• Broadcasting emergency notifications and organization-wide communications.
• Maintaining knowledge of organization facilities, roadways, and locations to support emergency response.

Skills

Dispatch

Emergency comms

MS Office

Calm under pressure

Education

Associate degree in Public Safety or related field

Tools

All-Call radio systems

CCTV

OnSolve

Key control systems

Job description

Longwood Gardens is seeking a Security Operations Command Center (SOCC) Operator to serve as the primary dispatch and communications resource for our Public Safety & Security team. This role performs essential dispatch, monitoring, communication, and administrative functions to help maintain a safe and secure environment.

The ideal candidate will have an associate degree in Public Safety, Criminal Justice, Emergency Management, or related field, plus at least 2 years of dispatch or related