24/7 Mission-Critical User Support & Systems Specialist

CACI International Inc; Denver (CO); On-site; USD 75,200 - 158,100; Full time

Benefits offered by this job

Flexible time off benefits

Robust learning resources

High-performance culture

Job summary

CACI International Inc in Denver, Colorado, is seeking a 24/7 User Support and System Specialist to provide exceptional support for critical intelligence applications. This role requires an active TS/SCI with polygraph, along with 5+ years of experience in the Military or Intelligence Community. You will troubleshoot software issues, ensure operational readiness, and maintain communication with users. CACI offers a culture of integrity and flexible time off benefits, along with competitive pay ranging from $75,200 to $158,100 USD.

Qualifications

• Active TS/SCI with polygraph.
• 5+ years of Military or Intelligence Community experience.
• Expertise in at least one intelligence discipline.

Responsibilities

• Provide exceptional Customer Service to Intelligence professionals.
• Troubleshoot software issues in real-time.
• Support Mission-critical Systems 24/7.

Skills

Problem-Solving Abilities

Customer Service Mindset

Communication Skills

Flexibility for 24/7 Shifts

Operational Intelligence Knowledge

Tools

Grafana

Kibana

Security+ certification

Job description

CACI International Inc in Denver, Colorado, is seeking a 24/7 User Support and System Specialist to provide exceptional support for critical intelligence applications. This role requires an active TS/SCI with polygraph, along with 5+ years of experience in the Military or Intelligence Community. You will troubleshoot software issues, ensure operational readiness, and maintain communication with users. CACI offers a culture of integrity and flexible time off benefits, along with competitive pay ranging from $75,200 to $158,100 USD.