24x7 Mission IT Operator — TS/SCI

CACI International Inc; Las Cruces (NM); On-site; USD 48,000 - 96,000; Full time

Job summary

CACI International Inc is seeking a Mission IT Operator to support a 24x7 government mission. The role involves detecting, isolating, and resolving ground segment problems across Windows and Linux in a global environment, with shift work 12 hours.

You will interface with government and partner leaders, provide first-line IT support, manage tickets, and ensure security and baseline infrastructure. A TS/SCI with Poly and IAT II with Security+ are required, with sponsorship possibilities.

Qualifications

• Must be able to obtain TS/SCI with Poly.
• Current IAT Level II and Security+ certifications.
• Strong in UNIX/Linux/Windows system administration.
• Willing to work 12-hour shifts in a 24x7 environment.

Responsibilities

• Resolve IT hardware and software infrastructure issues.
• Provide frontline 24x7 IT support and triage incidents.
• Create and manage support tickets in ITSM/CRM.
• Maintain configuration documentation for infrastructure.
• Interface with senior leadership and engineers at site.
• Monitor and correlate system and network problems.
• Support after-action activities and data collection.
• Restart services and coordinate with enterprise resources as needed.
• Work across 24x7 segments to maintain enterprise-level maintenance.

Skills

TS/SCI with Poly

IAT Level II Certification

Security+ Certification

UNIX/Linux/Windows Admin

12-hour shift work

24x7 operations coordination

Tools

VMware

HP OpenView

Concord

Job description

CACI International Inc is seeking a Mission IT Operator to support a 24x7 government mission. The role involves detecting, isolating, and resolving ground segment problems across Windows and Linux in a global environment, with shift work 12 hours.

You will interface with government and partner leaders, provide first-line IT support, manage tickets, and ensure security and baseline infrastructure. A TS/SCI with Poly and IAT II with Security+ are required, with sponsorship possibilities.