Mission IT Operator: 24/7 Global Systems Support (TS/SCI)

CACI International Inc; Denver (CO); On-site; USD 58,400 - 116,900; Full time

Job summary

CACI International Inc in Denver is seeking a Mission IT Operator to support a 24x7 government mission. You will detect, isolate, and resolve ground segment problems and serve as first responder for site issues, with broad knowledge of Windows and Linux across a global environment.

Shift work is 12 hours (0600-1800 or 1800-0600) with a 4-on/4-off cycle. Active TS/SCI with Poly and IAT Level II/ Security+ required; non-standard weeks and holidays may apply.

Qualifications

• Active TS/SCI with Poly required.
• Must have a current DODI 8570.01-M IAT Level II Certification, Security+ Certification.
• Excellent communication skills across a multi-location enterprise.

Responsibilities

• Resolve IT hardware and software infrastructure issues (servers, network, security).
• Provide first-level technical support in a 24x7 service center.
• Create and manage support tickets in a web-based ITSM/CRM platform.
• Perform initial assessment, triage, and resolution for common incidents; escalate complex issues to Tier 2.

Skills

UNIX

Linux

Windows

Education

IAT Level II Certification (DOD)

Security+ Certification

Tools

VMware

HP OpenView

CA Concord

Job description

CACI International Inc in Denver is seeking a Mission IT Operator to support a 24x7 government mission. You will detect, isolate, and resolve ground segment problems and serve as first responder for site issues, with broad knowledge of Windows and Linux across a global environment.

Shift work is 12 hours (0600-1800 or 1800-0600) with a 4-on/4-off cycle. Active TS/SCI with Poly and IAT Level II/ Security+ required; non-standard weeks and holidays may apply.