24/7 Intelligence Systems Support Specialist

CACI International Inc.; Denver (CO); On-site; USD 75,200 - 158,100; Full time

Benefits offered by this job

Healthcare

Wellness benefits

Financial support

Retirement benefits

Flexible time off

Continuing education

Job summary

CACI International Inc. is seeking a 24/7 User Support and System Specialist in Denver, Colorado. This role demands an active TS/SCI clearance and at least 5 years of experience in the Military or Intelligence Community. You will provide exceptional customer service to Intelligence professionals and ensure mission-critical systems run smoothly around the clock. The position offers competitive compensation, extensive benefits, and a supportive work environment focused on integrity and continuous growth.

Qualifications

• Active TS/SCI with polygraph is required.
• 5+ years of Military or Intelligence Community experience.
• Flexibility for 24/7 Shift Rotations.

Responsibilities

• Provide exceptional Customer Service to Intelligence professionals.
• Solve Problems in real-time through troubleshooting software issues.
• Support Mission-critical Systems 24/7.

Skills

Customer Service Mindset

Problem-Solving Abilities

Communication Skills

Monitoring Tools (Grafana, Kibana)

Tools

MIST

Watchbox

Intelbook

Reports

Sheets

Drive

Job description

CACI International Inc. is seeking a 24/7 User Support and System Specialist in Denver, Colorado. This role demands an active TS/SCI clearance and at least 5 years of experience in the Military or Intelligence Community. You will provide exceptional customer service to Intelligence professionals and ensure mission-critical systems run smoothly around the clock. The position offers competitive compensation, extensive benefits, and a supportive work environment focused on integrity and continuous growth.