SIGINT Operations Support Specialist — TS/SCI with Poly

CACI International Inc.; Austin (TX); On-site; USD 68,000 - 142,000; Full time

Benefits offered by this job

Healthcare

Wellness programs

Retirement plan

Family support

Continuing education

Time off benefits

Job summary

CACI International Inc. is seeking a SIGINT Operation Support Specialist to join our Engineering and Technical Support team in the United States. The role emphasizes expert customer support, system installations, and training on CACI software in line with mission needs.

The ideal candidate will have a TS/SCI clearance with polygraph, 5+ years of related work, and strong Linux/Windows skills, plus the ability to travel to customer sites and work with cross-functional teams.

Qualifications

• Active TS/SCI clearance with polygraph is required.
• BA/BS degree or equivalent experience with 5+ years of related work.
• Experience with military SIGINT/ISR operations and cryptologic systems.
• Proficiency in Windows and Office; DoD 8140 IAT Level 1 certification.

Responsibilities

• Provide fast, accurate technical and operational support to military customers.
• Train customers on CACI software via chat, phone, in-person, or classroom.
• Support system installations on customer platforms and ground sites.
• Monitor, troubleshoot, configure, and train users on APERTURE, POINTGUARD, GEOnet.
• Maintain readiness of deployed systems using scripts and Linux command line.
• Troubleshoot end-to-end networking issues to keep tactical systems operational.
• Provide docs, technical assistance, and mission planning support.
• Log and track software issues in JIRA and participate in bug reviews.
• Test new software builds before deployment and deliver reports.
• Provide after-hours support and collaborate with developers, QA, security, and support teams.

Skills

Strong communication skills

Linux command-line

Navy cryptologic systems knowledge

Windows OS

Troubleshooting

Customer training

Education

BA/BS degree or equivalent experience

DoD 8140 IAT Level 1 certification (CompTIA Network+)

Tools

JIRA

Job description

CACI International Inc. is seeking a SIGINT Operation Support Specialist to join our Engineering and Technical Support team in the United States. The role emphasizes expert customer support, system installations, and training on CACI software in line with mission needs.

The ideal candidate will have a TS/SCI clearance with polygraph, 5+ years of related work, and strong Linux/Windows skills, plus the ability to travel to customer sites and work with cross-functional teams.