24/7 Front Desk & Tenant Support Concierge

Institute for Community Living Inc.; New York (NY); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with employer match

Paid time off

Wellness programs

Learning & development

Commuter benefits

Flexible spending plans

Pet insurance

Job summary

Institute for Community Living Inc. is seeking a Receptionist to provide 24/7 front desk coverage, ensuring safety and support for tenants in the residence. The role involves monitoring access, reporting incidents, and assisting staff with tenant reminders and admissions.

Qualifications include a high school diploma or GED, at least one year in human services, and ability to obtain First Aid/CPR certification. Onsite work and a comprehensive benefits package are offered.

Qualifications

• High school diploma or GED required.
• At least 1 year of related human services experience.
• Ability to obtain Standard First Aid and CPR certification.

Responsibilities

• Monitor facility interior and exterior areas to ensure safety, cleanliness, and security.
• Allow access only to authorized individuals.
• Report serious incidents or sensitive issues immediately and complete required documentation.
• Assist in executing emergency plans under direction of supervisor.
• Monitor and document entries in staff communication logs.
• Maintain a safe, clean, and comfortable environment.
• Attend required meetings, supervision, and trainings.
• Comply with attendance requirements and maintain schedule flexibility.
• Assist social service staff with tenant accountability and appointment reminders.

Skills

Customer service

Front desk

First Aid/CPR

Teamwork

Education

High school diploma or GED

Job description

Institute for Community Living Inc. is seeking a Receptionist to provide 24/7 front desk coverage, ensuring safety and support for tenants in the residence. The role involves monitoring access, reporting incidents, and assisting staff with tenant reminders and admissions.

Qualifications include a high school diploma or GED, at least one year in human services, and ability to obtain First Aid/CPR certification. Onsite work and a comprehensive benefits package are offered.