24/7 EMS Dispatcher — Critical Communications

County Emergency Communications; Texas; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to coordinate urgent medical responses from a central console in Oakhurst, TX. Responsibilities include gathering patient data, confirming locations, and prioritizing responses using approved protocols to guide responders.

Applicants may hold an EMS Dispatcher certification, CPR certification, and a high school diploma or equivalent, with sponsorship possible for training where applicable.

Qualifications

• High school diploma or equivalent required or sponsorship for training may be offered.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers to coordinate urgent medical responses from a central console in Oakhurst, TX. Responsibilities include gathering patient data, confirming locations, and prioritizing responses using approved protocols to guide responders.

Applicants may hold an EMS Dispatcher certification, CPR certification, and a high school diploma or equivalent, with sponsorship possible for training where applicable.