Emergency Medical Dispatcher — 24/7 Critical Response Ops

County Emergency Communications; Oakdale (NE); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher to gather patient and incident information, establish response priorities, and coordinate EMS resources. The role may involve overnight shifts and overtime as needed, with continuous EMS operations at the duty location in Oakdale, NE.

Responsibilities include receiving calls, confirming locations, and providing protocol-driven instructions while coordinating ambulance dispatch.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher to gather patient and incident information, establish response priorities, and coordinate EMS resources. The role may involve overnight shifts and overtime as needed, with continuous EMS operations at the duty location in Oakdale, NE.

Responsibilities include receiving calls, confirming locations, and providing protocol-driven instructions while coordinating ambulance dispatch.