24/7 Emergency Medical Dispatcher: Lead Critical Response

County Emergency Communications; Rosemont (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Rosemont, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, gather incident details, and prioritize responses using an agency-approved system.

The role involves providing protocol-based guidance before responders arrive, coordinating ambulance resources, and maintaining documentation. Candidates typically hold a high school diploma with EMS certification preferred, CPR may be required.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Rosemont, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, gather incident details, and prioritize responses using an agency-approved system.

The role involves providing protocol-based guidance before responders arrive, coordinating ambulance resources, and maintaining documentation. Candidates typically hold a high school diploma with EMS certification preferred, CPR may be required.