Emergency Medical Dispatcher — 24/7 Critical Care Coordination

County Emergency Communications; Montgomery (WV); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Montgomery, WV seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities using approved protocols. Training and certification pathways may be provided per vacancy.

Roles may require working with continuous EMS operations, including overnight shifts, weekends, and overtime, with established background checks and certifications as defined by the hiring agency.

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMT or paramedic credentials not universal; consult vacancy for exact requirements.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Job description

County Emergency Communications in Montgomery, WV seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities using approved protocols. Training and certification pathways may be provided per vacancy.

Roles may require working with continuous EMS operations, including overnight shifts, weekends, and overtime, with established background checks and certifications as defined by the hiring agency.