24/7 Emergency Medical Dispatcher – Critical Response

County Emergency Communications; Virginia; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls from a centralized console. You will verify location and details, assess patient needs, and coordinate ambulance resources according to established protocols.

Responsibilities include follow-up instructions, documenting calls, and participating in quality reviews. A high school diploma is typically required, with CPR certification often needed. Overtime and shift work may apply.

Qualifications

• High school diploma or equivalent is commonly required; sponsored training may be offered.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Skills

Call taking

Medical dispatch

Communication

Education

High school diploma or equivalent

CPR certification (may be required)

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls from a centralized console. You will verify location and details, assess patient needs, and coordinate ambulance resources according to established protocols.

Responsibilities include follow-up instructions, documenting calls, and participating in quality reviews. A high school diploma is typically required, with CPR certification often needed. Overtime and shift work may apply.