24/7 Emergency Medical Dispatcher – EMS Communications

County Emergency Communications; Hamilton City (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Hamilton City, CA is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate EMS resources. You will gather patient and incident information, establish response priorities, and provide protocol-based guidance under medical oversight.

Roles may include night and weekend shifts with overtime; candidates may need EMT/paramedic credentials per vacancy; HS diploma required, with CPR and additional coursework often required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Hamilton City, CA is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate EMS resources. You will gather patient and incident information, establish response priorities, and provide protocol-based guidance under medical oversight.

Roles may include night and weekend shifts with overtime; candidates may need EMT/paramedic credentials per vacancy; HS diploma required, with CPR and additional coursework often required.