24/7 Emergency Medical Dispatcher — Critical Response

County Emergency Communications; Butternut (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Continuing education

Job summary

County Emergency Communications in Butternut, WI seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate resources according to approved protocols.

Candidates typically require a high school diploma, potential sponsored training, CPR certification, and EMS dispatcher credentials. The role may include night shifts, weekends, and overtime as needed; full-time schedule varies by assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Butternut, WI seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate resources according to approved protocols.

Candidates typically require a high school diploma, potential sponsored training, CPR certification, and EMS dispatcher credentials. The role may include night shifts, weekends, and overtime as needed; full-time schedule varies by assignment.