Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Amherst Junction (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Amherst Junction, Wisconsin, is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, establish priorities, and guide responders until arrival.

This role may require overnight shifts, weekends, holidays, rotating schedules, and overtime while following medical dispatch protocols and training. High school diploma and CPR may be required.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

CPR certification may be required

Job description

County Emergency Communications in Amherst Junction, Wisconsin, is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, establish priorities, and guide responders until arrival.

This role may require overnight shifts, weekends, holidays, rotating schedules, and overtime while following medical dispatch protocols and training. High school diploma and CPR may be required.