Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Town of Menominee (WI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Neopit, Wisconsin seeks Emergency Medical Dispatchers to collect incident details, confirm locations, assign response priorities, and coordinate EMS resources.

This role may require CPR certification and EMS credentials; candidates should be prepared for continuous operations, overnight shifts, weekends, or rotating schedules, and to follow established protocols.

Qualifications

• A high school diploma or equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Current Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Neopit, Wisconsin seeks Emergency Medical Dispatchers to collect incident details, confirm locations, assign response priorities, and coordinate EMS resources.

This role may require CPR certification and EMS credentials; candidates should be prepared for continuous operations, overnight shifts, weekends, or rotating schedules, and to follow established protocols.