Emergency Medical Dispatcher — 24/7 Critical Care Dispatch

County Emergency Communications; Town of Maple (WI); Sur place; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Résumé du poste

County Emergency Communications in Maple, WI is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and coordinate ambulance resources. You will follow approved medical dispatch protocols, gather essential patient information, and provide protocol-based instructions while ensuring safety and compliance.

Training and certifications vary by vacancy. The role may require CPR certification and sponsored training; shifts can include overnight

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications in Maple, WI is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and coordinate ambulance resources. You will follow approved medical dispatch protocols, gather essential patient information, and provide protocol-based instructions while ensuring safety and compliance.

Training and certifications vary by vacancy. The role may require CPR certification and sponsored training; shifts can include overnight