24/7 Emergency Medical Dispatcher

911 Emergency Communications; Sheldonville (MA); Presencial; USD 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in Sheldonville, MA is seeking an Emergency Medical Dispatcher to manage urgent calls, verify locations, and coordinate EMS resources. The role requires calm, precise communication and adherence to dispatch protocols.

Applicants may need a high school diploma and EMD certification, with CPR training often required. The job may involve overnight shifts, weekends, and overtime as needed.

Formación

• High school diploma or recognized equivalent commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

CPR certification

EMD certification

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

Descripción del empleo

911 Emergency Communications in Sheldonville, MA is seeking an Emergency Medical Dispatcher to manage urgent calls, verify locations, and coordinate EMS resources. The role requires calm, precise communication and adherence to dispatch protocols.

Applicants may need a high school diploma and EMD certification, with CPR training often required. The job may involve overnight shifts, weekends, and overtime as needed.