24/7 Emergency Dispatcher: Save Lives with Rapid Response

County Emergency Communications; Pinetown (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in North Carolina seeks a skilled public safety dispatcher to handle emergency and non-emergency calls within the service area. You will verify addresses, call details, and priorities, entering data into CAD and coordinating responders.

The position requires accurate typing, active listening, and clear speech, with teamwork under pressure and strict confidentiality. Shift work includes nights, weekends, and holidays with comprehensive benefits.

Qualifications

• Accurate typing, active listening, clear speech, and the ability to organize information under pressure.
• Testing scores, experience, and training deadlines are determined by the official announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Organize under pressure

Education

High school diploma or GED

Job description

County Emergency Communications in North Carolina seeks a skilled public safety dispatcher to handle emergency and non-emergency calls within the service area. You will verify addresses, call details, and priorities, entering data into CAD and coordinating responders.

The position requires accurate typing, active listening, and clear speech, with teamwork under pressure and strict confidentiality. Shift work includes nights, weekends, and holidays with comprehensive benefits.