24/7 Emergency Dispatch Specialist

ONE Gas, Inc.; Overland Park (KS); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

401(k) with match

Education Assistance

Job summary

ONE Gas, Inc. seeks a pragmatic Dispatcher to answer emergency calls and dispatch field crews. The role requires prioritizing, re-allocating resources, and coordinating service orders across multiple platforms while maintaining high service standards.

Ideal candidates will have a high school diploma or equivalent, strong computer skills, and the ability to multitask in a fast-paced environment, including during emergencies and rotating schedules.

Qualifications

• Requires a high school diploma or equivalent.
• Strong computer skills and ability to learn related software.
• Ability to multitask and use multiple applications at once.
• Strong critical thinking and problem solving skills.

Responsibilities

• Answer emergency phone calls and dispatch crews to the field.
• Prioritize, dispatch, evaluate and re-allocate field workload and manpower.
• Coordinate account information and service orders, including emergencies and reschedules.
• Work across multiple technology platforms to assist customers and employees.

Skills

Team player

Multitasking

Critical thinking

Education

High school diploma or equivalent

Job description

ONE Gas, Inc. seeks a pragmatic Dispatcher to answer emergency calls and dispatch field crews. The role requires prioritizing, re-allocating resources, and coordinating service orders across multiple platforms while maintaining high service standards.

Ideal candidates will have a high school diploma or equivalent, strong computer skills, and the ability to multitask in a fast-paced environment, including during emergencies and rotating schedules.